The problem: leads go cold in minutes
Research on lead response, including the widely cited Lead Response Management study, shows the odds of reaching and qualifying a lead drop sharply after the first few minutes. The exact multiples vary by industry, but the direction never changes: speed to lead is one of the biggest levers on close rate, and it costs nothing in extra ad spend.
Home service and high-ticket businesses are hit hardest because the people who contact them are often in a hurry. The AC died overnight. The roof is leaking after the storm. The tooth hurts. The agent who is slow to answer a portal lead starts from zero tomorrow.
What the AI agent actually does
It holds a real conversation, not a menu of options. It greets the customer by name, asks the questions you would ask, answers common questions from the rules you give it, and offers real open slots from your calendar.
- Replies to every new inquiry in under a minute, including nights, weekends and holidays
- Qualifies the job: what's needed, where, how urgent, rough budget or timeline
- Answers common questions such as service area, hours, financing and insurance accepted
- Books the estimate, consult or appointment directly onto your calendar
- Follows up with people who go quiet instead of letting the lead die
- Flags emergencies and hot leads to you immediately by text or email
How it works for each type of business
For HVAC, the agent triages urgency, collects the address and unit details, sends true emergencies straight to your on-call tech and books replacement estimates for the rest. For roofing, it asks for photos, roof age and insurance details, then schedules the inspection. For remodeling, it pre-qualifies budget and timeline, books design consults and keeps estimates warm for weeks with polite follow-ups.
For dental and medical practices, it answers insurance and pricing questions, offers open slots and books new-patient visits. For real estate, it responds to portal and website inquiries instantly, qualifies timeline and budget, and books showings or listing consults.
You stay in control
The agent only answers from information and boundaries you approve: services, service area, hours, pricing rules and what it should never promise. Anything outside those rules, such as a firm quote, a complaint or a legal question, is handed to a person. During the first weeks we review real conversations with you and tighten the rules, so the agent sounds like your business and not like a robot.
It runs on the same system as your Google Ads and your website, so every lead is tracked from first click to booked job in one place.
How it works
- TrainWe load your services, service area, hours, pricing rules and tone.
- ConnectWebsite forms, phone numbers, WhatsApp and your calendar are linked.
- TestYou review sample conversations before anything goes live.
- Go liveThe agent answers real leads while we monitor and refine it.